Welcome to MyTrain. These Terms of Service ("Terms") govern your use of the MyTrain mobile application and related services ("App", "Service", "we", "us", or "our").
By downloading, installing, accessing, or using MyTrain, you agree to these Terms. If you do not agree with these Terms, please do not use the App.
MyTrain is designed to provide convenient access to train-related information such as train schedules, running status, railway stations, routes, PNR-related information, coach information, platform information, fares, and other railway-related information depending on the features available in the App.
Features may vary by application version, device, location, data availability, and service provider.
We make reasonable efforts to provide useful and up-to-date information. However, railway information may change frequently due to operational conditions, delays, cancellations, route changes, technical issues, weather, maintenance, or other circumstances.
Therefore, MyTrain does not guarantee that any train information, including schedules, running status, arrival times, departure times, platform numbers, coach positions, fares, seat availability, PNR information, or other information will always be accurate, complete, current, or available.
Users should verify important travel information through official railway sources before making travel decisions.
MyTrain does not operate trains, railway stations, ticketing systems, reservation systems, railway infrastructure, or railway services.
The App does not guarantee train availability, ticket confirmation, train arrival or departure, platform allocation, seat availability, route availability, or any other railway operation.
Where PNR or reservation-related information is provided, it is offered for informational and convenience purposes only.
MyTrain does not issue, modify, cancel, confirm, or guarantee railway tickets or reservations unless a specific feature expressly states otherwise.
Some information or services displayed in MyTrain may originate from third-party services, public sources, APIs, data providers, or other external sources.
We do not guarantee the availability, accuracy, reliability, or continued operation of third-party services.
Some information may be available offline. Offline information may not reflect the latest railway updates.
When using offline information, users should understand that train schedules, routes, station information, and other railway data may have changed since the information was downloaded or last updated.
When using MyTrain, you agree to:
Unless otherwise stated, the MyTrain application, its software, user interface, branding, logos, graphics, original content, and other materials are owned by or licensed to us and are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, sell, or commercially exploit our proprietary materials without appropriate authorization.
MyTrain may display advertisements provided by third-party advertising partners. Advertising content is provided by those third parties and may be based on their own policies and technologies.
We are not responsible for the products, services, claims, or content presented by third-party advertisers.
We may modify, suspend, update, restrict, or discontinue any part of MyTrain at any time, including features, data sources, or services.
We do not guarantee that the App will always be available, uninterrupted, error-free, or compatible with every device.
To the maximum extent permitted by applicable law, MyTrain and its developers, owners, affiliates, and service providers shall not be liable for losses or damages arising from reliance on information displayed in the App, including travel delays, missed trains, missed connections, ticket issues, incorrect platform information, schedule changes, cancellations, or service interruptions.
We may update these Terms from time to time. Updated Terms will be published through the App or on the applicable website.
Your continued use of MyTrain after updated Terms become effective constitutes acceptance of the revised Terms.
We may restrict or terminate access to the Service where necessary, including where a user violates these Terms or applicable laws.
These Terms shall be governed by and interpreted in accordance with the laws applicable in India, subject to applicable jurisdictional requirements.
If you have questions, concerns, or feedback regarding these Terms, please contact us:
Email: support@mytrain.co.in