This Privacy Policy explains how MyTrain ("MyTrain", "we", "us", or "our") collects, uses, stores, and shares information when you use the MyTrain mobile application ("App").
By using MyTrain, you acknowledge the practices described in this Privacy Policy.
Depending on the features you use, MyTrain may process the following categories of information.
We or our service providers may automatically receive technical information such as:
Some MyTrain features may request access to your device location to provide location-related functionality, such as finding nearby stations or providing location-based railway information.
Location access is used only when required for the relevant feature and subject to the permissions granted by you.
You can control location permissions through your device settings.
Depending on the features you use, you may voluntarily enter information such as train numbers, station names, PNR numbers, search queries, travel details, or other railway-related information.
We recommend that you do not enter sensitive personal information that is not required for the intended functionality of the App.
Information may be used to:
MyTrain may use information from public sources, third-party APIs, service providers, or other external data sources.
Such information may be processed or displayed by the App to provide railway-related functionality.
MyTrain does not guarantee the accuracy, completeness, availability, or timeliness of information obtained from third-party sources.
MyTrain may use third-party advertising services, such as Google AdMob, to display advertisements.
Advertising providers may collect or process information such as advertising identifiers, device information, approximate location, interaction information, and other information according to their own privacy policies and applicable laws.
Users may receive personalized or non-personalized advertisements depending on their device settings, consent choices, applicable regulations, and advertising-provider policies.
We may use analytics and crash-reporting services to understand how the App performs and to identify technical problems.
These services may collect technical information such as device information, app version, crash logs, diagnostic information, and interaction data.
Some railway information may be stored locally on your device to enable offline functionality and improve application performance.
Certain information may also be processed on remote servers or by third-party service providers when required to provide specific features.
We do not sell your personal information as part of the ordinary operation of the App.
Information may be shared with service providers when necessary to operate, maintain, secure, analyze, or improve the App. Examples may include hosting providers, analytics providers, crash-reporting providers, advertising providers, and data/API providers.
Information may also be disclosed where required by applicable law, legal process, court order, or governmental authority.
We take reasonable technical and organizational measures to protect information processed through the App.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
MyTrain is not specifically directed toward children under the age required by applicable law.
We do not knowingly collect personal information from children in violation of applicable laws.
You may be able to control certain information through:
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide the Service, meet legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
The App may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of those third parties.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
We may update this Privacy Policy from time to time to reflect changes in the App, technology, legal requirements, or our practices.
The updated version will be published through the App or the applicable website, together with a revised "Last updated" date.
Depending on your location and applicable law, you may have rights relating to your personal information, including rights to request access, correction, deletion, restriction, or other applicable privacy rights.
To make a privacy-related request, contact us using the details below.
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact:
Email: support@mytrain.co.in